Returns Policy
RETURNS POLICY
Afabuy offers a 7 day return window for items that meet the requirements for return. Please contact us via any of our contact channels within seven days of delivery and we will ensure you get resolution
Return Instructions
STEP 1:
Send a Complaint
Also include pictures of the product that was delivered to [email protected] as a means of evidence.
STEP 3:
Track Return Status
We will send you a return waybill number, this will enable you to track the status of your return.
STEP 2:
Return after Authorization
Once your claim is validated, we will provide information on the most suitable means of getting the item from you.
STEP 4:
Get Resolution
Upon our confirmation of the receipt of the item by the Seller, Afabuy will assist only by notifying the Seller to resolve the matter as its sole responsibility without any further obligation on Afabuy.
